PressONE’s IVR solution is an AI-powered, cloud-based system for automated customer interaction, offering intelligent call routing, self-service options (like payments/updates), CRM integration, and NLP for conversational experiences, reducing costs while enhancing customer satisfaction by efficiently directing calls and resolving simple issues without live agents
Partner Category: Integration Partners
Piano
Piano’s subscription management solution is a comprehensive, data-driven platform helping businesses, especially publishers, acquire, engage, and monetize audiences with personalized content through flexible paywalls, diverse payment options (like Apple Pay, PayPal), and advanced analytics for churn reduction and revenue optimization.
Newzware
Newzware’s subscription management (Circulation Management) is a robust software suite for media companies, handling everything from sign-ups, billing, fulfillment, and renewals to digital authentication, offering a unified platform for customer management, financial accountability, and streamlined distribution for print and digital products.
Naviga
Naviga’s subscription management solution, Naviga Subscribe, is a comprehensive platform for media companies to manage print and digital subscriptions, drive customer loyalty, and optimize revenue through seamless user experiences, flexible purchase workflows, integrated payments, and powerful data analytics, all aimed at reducing churn and streamlining operations.
Naviga
Naviga’s media & advertising solutions provide unified, AI-powered platforms for publishers to manage print, digital, and broadcast ad sales, creative, and production, streamlining workflows from order entry to billing, automating tasks with AI for faster delivery, and offering deep insights for better revenue generation across complex multi-channel campaigns.
Flip-Pay
Flip-Pay is a comprehensive, enterprise-level subscription and content monetization platform for digital publishers, offering tools for dynamic paywalls, product building, recurring billing, retention (like auto card updating), customer service, and deep data analytics to boost revenue, manage complex B2B/B2C subscriptions, and provide seamless user experiences across print and digital.
FlexFactor
FlexFactor payment recovery is an AI-powered platform that rescues lost sales from failed online transactions (both one-time and subscription payments) by intelligently re-attempting charges, converting declined payments into completed sales for businesses.
ePublishing
ePublishing’s Multipub solution powers the day-to-day operations of publishers, simplifying subscription management, supporting complex accounting, automating fulfillment, and connecting seamlessly with their websites to grow audiences and circulation.
ePublishing
ePublishing’s Ellington CMS is purpose-built for award-winning online newspaper and media teams. Manage content, users, social media, local business services, videos and more – all in one place – with an enterprise-level CMS without the enterprise-level cost.
Brainworks
Brainworks offers integrated media publishing software, including its flagship Stratica platform, that manages advertising, circulation (Circsmart), production (Xpance), and CRM for newspapers, focusing on boosting revenue and streamlining digital/print workflows with features like contract management, billing, and customer self-service portals.