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What is Account Updater & how does it work?

Account Updater is a feature that automatically queries Visa and/or Mastercard for updates in the event that a customer’s card expires, changes or closed. Account Updater ensures steady revenue by helping you avoid failed transactions or gaps in services provided to your customers.

Instead of you spending any time or manpower finding the missing data, we proactively take care of it all, without any disruption to you or your team.

1. Visa/MasterCard is notified of account changes

1. Visa/MasterCard is notified of account changes

Participating card issuers (banks and the like) inform Visa and/or Mastercard when a customer’s card expires, the account numbers are changed, or the account is closed.

2. Account Updater regularly queries for updates

2. Account Updater regularly queries for updates

Payway’s Account Updater routinely queries Visa and Mastercard for updates such as these, and the revised information is returned upon our request.

3. Returned information is stored in vault

3. Returned information is stored in vault

Account Updater then applies the new account information to the Payway vault, updating that cardholder’s token, so it’s ready to process on the next scheduled recurring payment, without any delay.

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