Payway Awarded Two Customer Choice Awards at CNP 2019 for Best Call Center Solution and Best Recurring Subscription Billing Solution
Payway®, an integrated payment processing solution, announced today that it has been recognized by the CNP 2019 Awards for Best Call Center Solution: Customer Choice and Best Recurring/Subscription Billing Solution: Customer Choice. Both awards were garnered by receiving the highest number of votes by Payway’s customers.
Payway is a proven payment service provider offering a highly secure and versatile environment to help card-not-present businesses simplify and accelerate transaction processing leading to improved cash flow and significantly lowering the costs associated with accepting recurring payments.
The company has decades of experience processing digital payments and got its start by processing subscription payments for some of the largest newspaper groups in the country.
Payway garnered recognition in two categories in its first year entering the CNP Awards. The Boston-area recurring payment solution provider won the Customer Choice Award in the Best Recurring/Subscription Billing Solution and Best Call Center Solution categories. Trusted for its solution, integrity and industry knowledge, Payway has established a reputation of reliability and authenticity. Working with customers beyond issue resolution ensures complete satisfaction and is one reason why customers have trusted Payway for more than 30 years.
“We’re delighted to be recognized by the CNP Awards and especially honored to have been chosen by our customers for best call center solution and best recurring subscription billing solution,” said Dan Nadeau, principal and co-owner, Payway. “For three decades we have put our customers first with a combined focus on customer service and innovative product offerings for merchants. We pride ourselves on delivering the best solutions and this award provides validation for the hard work of the entire team. We are so grateful to each customer that took the time to recognize us.”
Payway offers their customers total transparency into their cost structure. Payway customers pay only the interchange fee and the merchant services markup with no bundle packages. Seeking ways for customers to process more effectively to gain cost efficiencies, Payway’s Level III Processing enables networks to identify which transactions qualify for lower interchange rates, and its Account Updater ensures recurring payments are processed with no delay or interruption.
The CNP Awards were presented at a special celebration that took place during CNP Expo on May 23 — held for the first time in San Francisco. Card Not Present Editor-in-Chief D.J. Murphy, who handed out the awards to the honorees with Event and Community Director John Bomier, congratulated the winners and were excited to see new entries such as Payway.
“I want to extend my sincerest congratulations to all the winners of this year’s CNP Awards,” said Murphy. “We are honored to recognize the technology providers and merchants that work hand-in-hand to meet the evolving threats we see every day. For companies such as Payway in this ecosystem, the CNP Awards have become the standard by which the fruits of those partnerships are recognized and judged.”
Payway announced last week at CNP Expo that its Point-to-Point Encryption Solution (P2PE) has met the certification requirements set forth by the Payment Card Industry (PCI) Security Standard Council’s (SSC) and is now a PCI Validated P2PE solution—helping customers keep their data safe and further preventing credit card breaches.